
May 25 2024
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How To Cancel A WP Engine Account | Step By Step
I recently tried to cancel a WP Engine site but noticed it wasn’t that obvious within the WPEngine portal. Please find below step by step instructions showing you how to do it quickly.
Please Note: Before Cancelling, ensure that you have created a backup of your WordPress site.
Steps To Cancel A WP Engine Account
Log into the User Portal as the account owner
- Select ‘Billing‘ on the left menu
- Select ‘Invoice‘ in the submenu
- Select ‘Request Cancellation’ on the new page that opens under the Account Summary
- You will be asked to ensure you have made a backup
- Give a reason for cancelling
- Cancel account
If you have followed the steps below it should look something like this:

WP Engine Recommendation
If you are in two minds whether to cancel and move to another hosting package, I would like to offer a few quick words for their hosting service.
I have used WP Engine with an ecommerce retailer to run its blog alongside a Magento store and it has always served them well. Their uptime is fantastic, it has a user friendly interface and the support team are very quick to respond.
Other benefits include:
- Free access to themes
- Security and vulnerability reports
- Automated daily backups of your site
- Free CDN
- Free SSL certificate and renewals
In my position as an ecommerce consultant, I would have no hesitation in recommending them to clients in the future.